The Mountain and the Tree

I would like to ask your advice, O wise and experienced people of LJ!

At the moment, I have a rather good satchel-style Targus laptop bag, with many useful pockets, that I use to organise and carry around Lots Of Things. It also functions, just about, for a weekend away. For larger needs, I have (what I'm fairly sure is) a 1972 pattern GS Bergen, which is to say a large green army surplus thing of more or less infinite capacity and more or less infinite lack of ergonomics.

I would like to replace both of these with a single smaller rucksack (for lack-of-back-and-shoulder-pain purposes), which should fulfill as many as possible of the following requirements.
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I discovered last week that the heels on my good jackboots were coming off, so I picked a cobbler in Leytonstone and asked them to fix them up. Picking them up the next day, I took them home and left them in the corner as usual - then when I put them on to go for a walk the next day, I stood on a nail. Sticking right up through the sole.
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So, I need recommendations for a new cobbler, who'll be willing to fix the botch job the first one did, and who knows how to treat boots right. Preferably one easily reached from Leytonstone, though I'm quite willing to travel if there's a good museum or gallery or cafe-with-company. Successful recommendations will be recompensed in the usual, ie. liquid, manner, and with many thanks.